Applecare on apple watch: AppleCare Products – Watch – Apple

AppleCare Products – Watch – Apple

Cover more than your wrist when you buy AppleCare+ for Apple Watch.

Apple-certified service and support coverage

24/7 priority access to technical support1

Get unlimited incidents of accidental damage protection2

Battery service coverage3

Apple Watch, Apple Watch Nike, and Apple Watch Ultra

Every Apple Watch, Apple Watch Nike, and Apple Watch Ultra comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support.

With AppleCare+

AppleCare+ for Apple Watch, Apple Watch Nike, and Apple Watch Ultra extends your coverage3 and includes unlimited incidents of accidental damage protection. Each incident is subject to a $69 service fee plus applicable tax for Apple Watch and Apple Watch Nike, and $79 service fee plus applicable tax for Apple Watch Ultra. 2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

Apple Watch Edition and Apple Watch Hermès

Every Apple Watch Edition and Apple Watch Hermès comes with two years of hardware repair coverage through its limited warranty and up to two years of complimentary support.3

With AppleCare+

AppleCare+ for Apple Watch extends your coverage3 and includes unlimited incidents of accidental damage protection. Each incident is subject to a $79 service fee, plus applicable tax.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

One stop for support

Minimize the amount of time without your Apple Watch with Express Replacement Service

Because Apple designs Apple Watch, watchOS, and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. 1

  • 24/7 priority access to Apple experts via chat or phone
  • Global repair coverage: Get local Apple hardware service when traveling around the world4
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
  • Carry-in repair: Take your Apple Watch to an Apple Store or other Apple Authorized Service Provider4
  • Mail-in repair: Mail in your Apple Watch using a prepaid shipping box provided by Apple4

Hardware coverage

Get unlimited incidents of accidental damage protection2

Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians using genuine Apple parts.

Service coverage includes the following:

  • Your Apple Watch
  • Battery3
  • Unlimited incidents of accidental damage protection,2 each subject to a service fee of $69 for Apple Watch and Apple Watch Nike, or $79 for Apple Watch Edition, Apple Watch Hermès, and Apple Watch Ultra, plus applicable tax

Software support

Get direct access to Apple experts for support using watchOS and more

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS, and Apple-branded Watch apps, including:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

Protect your Apple Watch

AppleCare+

You can buy coverage on a fixed-term plan or on a monthly plan that will automatically renew until cancelled.

Monthly

2 yrs

3 yrs

Apple Watch Ultra

Apple Watch Series 8 

Apple Watch SE

Apple Watch Hermès

How to buy

  1. Purchase AppleCare+ with your new Apple Watch.
  2. Or buy it within 60 days of your Apple Watch purchase:
  • On your paired iPhone (go to the Watch app > General > About and choose AppleCare+ Coverage Available)
  • Online (requires you to verify your serial number and run a remote diagnostic)
  • At an Apple Store (inspection of Apple Watch and proof of purchase are required)
  • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

For information on how to renew an existing plan, click here.

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support now by phone or chat,

set up a repair, and more.

Call Apple Support at 1‑800‑APLCARE.

Contact Apple Support

Get support for all of your

Apple devices in one app.

Get the Apple Support app

Is AppleCare+ worth it for Apple Watch?

Apple Watch Series 6 in red and at huge risk of falling off that desk

An Apple Watch is going to get more wear and tear than most Apple devices, so buying AppleCare+ coverage to protect yourself against repair costs seems a good idea. You need to examine the details, though.

Your Apple Watch is surely the single most vulnerable Apple device you’ve got. Sure, you can drop your iPhone, or your MacBook Pro, but the Watch can get slammed in doors, or cracked up against a desk.

Plus, more than anything else, if your Apple Watch breaks, you’re really going to need Apple to fix it. There aren’t a lot of While-U-Wait watch repair shops that can help out.

So as ever, the decision to buy AppleCare+ or not is a gamble. Just as it is for the iPhone, or the Mac, or the iPad, it’s a question of assessing how likely you are to need a repair.

However, just as it is with all of Apple’s devices, AppleCare+ for Apple Watch comes with just enough differences that it’s a little complicated to figure out.

What AppleCare+ for Apple Watch gets you

AppleCare+ covers you for up to two incidents of accidental damage per year. As well as your AppleCare+ fee, there is a service charge per incident.

Both of those amounts depend on which Apple Watch you have. For instance, if you have an aluminium Apple Watch Series 6 then AppleCare+ costs you $79.

If you’ve got an Apple Watch SE, it’s $49. And if you have the more expensive Apple Watch Edition, or Apple Watch Hermes, then it’s $149.

There is also an option to pay for AppleCare+ monthly and, again, that cost depends on your device. For the Apple Watch Edition, it’s $4.99 per month. For the Apple Watch SE, it’s $2.49 per month.

Except unlike all of the other devices you can get AppleCare+ for, the Apple Watch version offers a different number of years of coverage.

AppleCare+ for the two most expensive Apple Watches, the Edition and Hermes versions, give you three years of coverage. All the rest get two years.

Then while there is a monthly option for AppleCare+ for Apple Watch, if you buy using Apple Card, you can only choose the one-off payment.

Apple Watch Edition and Apple Watch Hermes

As well as the three years coverage that you can get by buying AppleCare+ for these two Watches, there is another difference. Whether or not you buy AppleCare+, Apple includes two years of hardware repair coverage.

Other Apple Watches come with a single year of this.

Only, you have to wonder why. Studying the small print, this hardware repair coverage is limited to failures that have “occurred due to a defect in materials or workmanship.”

It specifically does not exist to put right “cosmetic damages [such as] scratches, dents and broken plastic on ports.”

In fact, whether you get one or two years’ worth of this hardware repair coverage, the hardware repairs it will do are not the ones you’re likely to need.

Whereas AppleCare+ will.

Apple Watch Hermes

What AppleCare+ for Apple Watch costs and what you save

Once you’ve paid your AppleCare+ fee, you have these two incidents per year where Apple will fix problems. Unlike with most of the other AppleCare+ devices, this time Apple does not particularly distinguish between different types of damage.

Everything is under the heading “screen replacement and other services.” So whatever goes wrong, Apple will fix it and you will be charged only the flat service fee.

For regular aluminium and stainless steel Apple Watches, you’ll pay $69 per incident. For Apple Watch Edition, and Apple Watch Hermes, you’ll pay $79.

So depending on the Watch you own, you could have up to either four or six repairs, and you’d pay that service charge each time. For an Apple Watch SE on two years’ coverage, that means a maximum of $325. (Four service charges of $69, plus your $49 AppleCare+ fee.)

With an Apple Watch Series 6, the maximum repair cost you could pay in the two years of coverage is $355.

Then for an Apple Watch Edition, or an Apple Watch Hermes, your service charge is ten bucks more per incident. With the $149 AppleCare+ fee, that means the most you can end up paying for six repairs over these Watches’ three years of coverage, is $623.

Now compare that to the cost of getting repairs when you don’t have AppleCare coverage. Again, these vary depending on your particular Apple Watch, though you can of course assume that the more expensive the watch, the more expensive the repair.

Apple Watch can get scuffed in pockets

Apple Watch repair costs

Outside of AppleCare+ coverage, it also makes a difference whether your Apple Watch is an LTE or cellular one.

If you have to take your GPS-only Apple Watch SE in for repair — for screen replacement or any other service — then it’s going to cost you $219 outside coverage. For an LTE Apple Watch SE, it’s $249.

With an aluminium GPS-only Apple Watch Series 6, a repair will cost you $299. If the Watch is LTE, that’s now $349.

Getting a stainless steel Apple Watch Series 6 with GPS and LTE is $399. Perhaps surprisingly, it’s the same $399 for an Apple Watch Hermes Series 6.

Whereas for a titanium Apple Watch Edition Series 6, the repair cost is $499.

Adding up the benefits

If you have even one incident of damage that you get repaired, it’s cheaper for you to have AppleCare+. If you have more than one, AppleCare+ is a bargain.

The question is whether you are ever going to have even one. There are Apple Watch users who haven’t a single mark on their aluminium models, and there are others who seem to scratch theirs up instantly.

It’s actually not clear whether Apple would fix or replace your entire Apple Watch Series 6 because you got a scratch on the side. But if they did, that would cost you one of your two incidents per year.

If you are prone to thumping your wrist against doorways as you walk through, though, there is more than the straight cost factor. There is also the peace of mind one.

That’s really what Apple is always selling with AppleCare+. You’re still not going to be casual about throwing your Watch around just because you have AppleCare+, but you may well worry about it a lot less.

AppleCare+ for all your devices

The principle is the same — pay for AppleCare+ and you’ll save on repair costs, if you ever need any repairs. Yet for all of the devices that can have AppleCare+, it seems as if every one has significant differences to consider.

Whatever device you’re thinking about getting AppleCare+ for, read our guide:

Keep up with AppleInsider by downloading the AppleInsider app for iOS, and follow us on YouTube, Twitter @appleinsider and Facebook for live, late-breaking coverage. You can also check out our official Instagram account for exclusive photos.

Apple Watch Express Exchange Program – Apple Support (UK)

The Apple Watch Express Exchange Program is a special service provided to Apple Watch owners under an AppleCare+ agreement.

Check Service Eligibility

  1. Contact us to request Express Exchange Service. We will temporarily reserve an amount on your credit card that covers the full cost of the replacement until we receive the original product and evaluate it.

  2. After you begin the Express Exchange process, you will receive further instructions from Apple to prepare and return your device.

Get service

If you have an AppleCare+ agreement, you can replace your Apple Watch after it has been accidentally damaged. You will pay the AppleCare+ premium for “other damages” in accordance with the AppleCare+ Agreement Terms and Conditions. You can find out the amount of the contribution using the cost estimation tool.

AppleCare+ Terms and Conditions

Service rights may vary in some cases. For example, if a problem with a product is not covered by an AppleCare+ agreement, our warranty, or consumer law, you will be required to pay for out-of-warranty service.

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All prices are in rubles and include VAT.

We will temporarily reserve an authorization amount on your credit card that covers the full cost of replacing the product and send you a confirmation of this authorization amount. The reservation will be canceled in the following cases.

  • Service is covered by the Apple Limited Warranty, AppleCare+ agreement, or consumer law.

  • We received the original product within 10 business days.

If we need to charge your account for the full cost of a product replacement, we will send you an email.

The Apple Limited Warranty covers the Apple Watch and Apple accessories included with the product against manufacturing defects. It takes effect from the date of purchase. The duration of the warranty depends on the product model. Apple accessories purchased separately are covered by the Apple Accessory Limited Warranty. This applies to optional wristbands, chargers and adapters. Our warranty is in addition to the rights provided by consumer protection law.

Depending on the issue, you may also be eligible for service under an AppleCare+ agreement. Terms and conditions apply, including fees. Availability of features and options may vary by country or region.

If your case is not covered, you will be charged. If the problem with your Apple Watch cannot be fixed, you may be required to pay the full cost of the replacement.

Check the status of the service authorization

Apple Limited Warranty Terms

Check the consumer protection laws in your country or region

whichever is longer. This warranty is in addition to your rights under consumer protection law.

Replacement hardware that Apple provides for repair or replacement may contain new or used genuine Apple parts that have been tested and meet Apple’s performance requirements.

See Apple’s repair terms and conditions

View Apple’s privacy policy

Repair and service your Apple Watch

Schedule an appointment at an Apple Authorized Service Center

Chat with an Apple Support Advisor

Request service

We can service your Apple Watch battery for a fee. Warranty service does not include the repair of batteries worn out due to regular use.

If you have an AppleCare+ agreement and your product’s battery capacity is less than 80% of its original capacity, battery service is free.

If the glass on your Apple Watch breaks, we may charge for service. The Apple warranty does not cover accidental damage.

Under an AppleCare+ agreement, glass breakage is covered by the applicable accidental breakage service law.

Apple Authorized Service Centers have their own prices, so check for an estimate of repair costs. The cost of service for each AppleCare+ program will be the same, regardless of the selected service center.

Service Center Selection

Hardware service may not be available for some older models.

View obsolete products

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All prices are in rubles and include VAT.

An AppleCare+ agreement is available for this product in your region. All AppleCare agreements cover battery service. This means it can be replaced free of charge if product testing reveals that the battery capacity is less than 80% of its original capacity.

The AppleCare+ agreement also includes the right to service for accidental operational damage. An additional fee is charged for the service for each call. In addition, it includes the Express Exchange Program.

The AppleCare+ agreement also includes the right to service for accidental operational damage. An additional fee is charged for the service for each call.

Learn more about AppleCare+ in Russia

Learn more about the Express Exchange Program

The Apple Limited Warranty covers the Apple Watch and Apple accessories that came with the product against manufacturing defects. It takes effect from the date of purchase. The duration of this warranty depends on the device model. Apple accessories purchased separately are covered by the Apple Accessory Limited Warranty. This applies to optional wristbands, chargers and adapters. Our warranty is in addition to the rights provided by consumer protection law.

Depending on the nature of the problem, you may be eligible for service under an applicable Apple warranty, AppleCare+ agreement, or consumer law.

If your case is not covered, you will be charged. If the problem with your Apple Watch cannot be fixed, you may be required to pay the full cost of the replacement.

Service Eligibility Check

Apple Limited Warranty Terms

Review the consumer protection laws in your country or region

We warrant service, including replacement parts, for 90 days or the remainder of your Apple warranty or AppleCare agreement, whichever is longer. This warranty is in addition to your rights under consumer protection law.

Replacement hardware provided by Apple as part of a repair or replacement may contain new or used genuine Apple parts that have been tested and meet Apple’s performance requirements.