Jlab gowork: Go Work Wireless On-Ear Headset – JLab

JLab Go Work Wireless On-Ear Headphones review

Jacob Haas

/ May 6, 2022 / Reviews / Headset /
1 Comment

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REVIEW – In this age of daily video chats and working from home, it feels especially important to invest in a dedicated headset to make all those meetings bearable. Today we’re taking a look at JLab’s Go Work Wireless On-Ear Headphones.

What is it?

The Go Work Wireless Headphones from JLab are a wireless Bluetooth headset featuring 45+ hour battery life, flip-down boom microphone, volume and EQ control and a quick mute button with an LED indicator.

What’s in the box?

  • GO Work Wireless On-Ear Headset
  • Type-C Charging Cable
  • Type-C to 3.5mm AUX Cable for Wired Use
  • Two Year Warranty

Hardware specs

  • Dual connectivity with Bluetooth and wired options
  • Dual microphones
  • 45-hour work week on one charge
  • All-day comfort with Cloud Foam earcups
  • USB-C charging port
  • Rotate the boom microphone for listening only
  • Two EQ settings: Work or Music mode
  • Quickly toggle the mute function via the controls on the headset

Design and features

The Go Work headset is fairly simple as far as looks go. They feature a standard over-the-ear design with a rotating boom microphone that can be folded up out of the way when not in use. The padded ear cups rest directly on the ears and have a soft, faux leather feel that are overall quite comfortable. They also feature a Cloud Foam filling in the ear cups and the band that rest on top of your head.

I’m not the biggest fan of standard headphones like this, opting for in-ear buds when I can get away with using them, but as far as headphones go, the Go Works are pretty dang comfortable.

I never noticed my ears getting too hot while wearing them for extended periods of time. Typically I would wear them while on meetings, which only tend to last for an hour or so, and in that time the Go Works were easy to forget about.

The one thing that reminded me of their presence was seeing my own little video feed down in the corner, which is a great segue to one of my favorite features of this headset, the LED mute indicator. With one simple press of the emblem on the right earphone, the mic is muted and the red LED on the tip of the boom illuminates, visually alerting you to that fact. (No more “you’re on mute” comments!)

It’s important to keep in mind that this is a hardware function, so even if you’re not on mute on the headset’s microphone, you still could be in your chat software. I managed to disable all of the “mute on join” toggles and started trusting in the mute function on my headset, instead, and it’s been great. That little red light floating down under my mouth can be seen on camera and in the periphery of my vision. I just really like that feature.

Little red LED says “you’re on mute” so no one else has to.

Another unique aspect of the mic is you can triple-press the call/answer/pause button to turn on the “hear your voice” feature, which pumps in audio from your mic into the headset. I’ve used gaming headsets with this same function and it’s great. Hearing your own voice in the headset has a more natural feeling like you’re not wearing a headset at all rather than sounding muted like you’re talking underwater.

The sound quality is, overall, just okay. JLab includes a dual EQ toggle that you can toggle between voice and music settings, but the difference between the two is minimal. It’s also worth noting that since these are over-the-ear headphones, there is the possibility of sound leak if you have the volume turned up loud enough. It could be disturbing to anyone seated close-by. The lack of noise cancellation and ear cups that surround and seal the ear also allows for outside noise to leak in as well. I imagine this isn’t an issue for most people.

I tested the wired connection vs the wireless and the only difference I noticed was it was simply easier and quicker to connect via the wire vs. Bluetooth, but sound quality and functionality were identical.

The mic itself delivered decent voice quality and mostly picked up my voice with very little background noise. It’s worth noting I work alone in a quiet space most of the day, so I didn’t get a chance to see just how much noise the mic squelched… but that sort of thing is adjustable in most chat software settings, anyway.

The best use case for the Go Work headset is as a dedicated voice chat device. It does work just fine for general headphone use such as watching videos or listening to music, but where they really shine is in all those online meetings, even the ones that should have just been an email.

What I like

  • Voice mixed in to the headset audio
  • Dedicated mute button with visual indicator
  • Very comfortable
  • Good price

What I’d change

  • Middling sound quality
  • Sound can be heard by others if the volume is turned up high

Final thoughts

The Go Work Wireless Headset is a solid little workhorse of a communication device with the added practicality of a long battery life, visual mute indicator, and inline voice to speaker functionality. They’re inexpensive, comfortable, and “just work,” so long as you’re not looking for superior audio quality. Grab a pair of noise-canceling earbuds for the music, and the Go Works for the meetings.

Price: $40.99
Where to buy: Amazon
Source: The sample of this product was provided by JLab.

JLab Go Work Review | headphonecheck.com

With the JLab Go Work, the Californian manufacturer offers flexible, wireless on-ears that have two sound modes and support a high-quality audio codec in the AAC format. The headset’s dual microphone technology also ensures good speech intelligibility.

With a weight of 158 grams, the JLab Go Work is comfortable to wear even over long periods of time, especially as the fit is loose rather than tight and has a low contact pressure. The high-quality headband padding also offers advantages, while the swivelling ear cups have sufficient mobility to be adjustable. At the same time, the headband size adjustment covers a wide range, so head shapes from small to extra-large are covered. The workmanship of this robust-looking headset gave us nothing to complain about. A certain amount of heat can develop on the ears during prolonged use; however, the closed design of these on-ears offered perceptible shielding and didn’t emit much sound to the outside.

Battery life

The JLab Go Work is characterised by an extremely long-lasting lithium-polymer battery, which means that the headset only requires an external power source after a good 47 hours at higher volume levels. A complete charging process via the USB-C port takes two hours and 40 minutes, for which a corresponding USB-C to USB-A charging cable is included. These on-ears can also be used wirelessly during charging, which means that the headset can theoretically be used at any time. However, this is not possible with the included charging cable, as the length of 55 centimetres is definitely too short.

As an alternative to Bluetooth operation, the JLab Go Work can also be used wired, for which a USB-C to 3.5 mm jack cable is included. The cable measures 92.5 centimetres, which makes it possible to work on the laptop even if there is not necessarily much freedom of movement. However, this cable is definitely too short for use with a computer in a tower case.


The headset supports Bluetooth standard 5. 0 and offered a high range of 15 metres within an urban environment while also bridging several rooms with stability. The JLab Go Work are paired by pressing and holding the multifunction button on the right side, which switches the system on and puts it into pairing mode. Multipoint connections with two devices are possible, allowing, for example, a laptop and a smartphone to be connected at the same time.

Once a wireless connection is established, the multifunction button controls playback and is used to answer and end phone calls, while a short press and hold rejects incoming calls. Voice assistants can also be activated by pressing twice. The volume can be controlled with the plus and minus buttons, which can also be pressed and held to select a track by using the plus button to skip forward and the minus button to skip back. Holding down both buttons simultaneously switches between the two handset sound settings, “Telephone” and “Music”. However, this can only be done during playback. Complementing the 3-button remote, these on-ears offer direct access to the microphone if necessary it can be muted via a button integrated into the right ear cup surface. A red LED at the tip of the boom microphone indicates that the microphone is deactivated. However, configurable headset and sound settings are not provided by the JLab Go Work, as there is no software or app connection.

Voice quality

The headset’s boom microphone is flexibly adjustable and can be securely positioned near the mouth, as well as vertically out of the field of vision so as not to obstruct typing, for example. While one microphone is used to transmit the voice, a second filters ambient noise so that the JLab Go Work can be used to communicate clearly even with a busy background. However, it should be noted: If the music mode is active and a call is answered, it is not possible to switch to voice mode during the conversation. Qualitatively, however, there is a distinct difference, as the caller on the other end of the line sounds a little muffled in music mode, and one’s own voice is perceived as quite sharp. This is not the case in speech mode, which is specifically designed for the reproduction of voices, where the lower frequency spectrum in particular, but also the treble range, is lowered. In addition, one’s own voice can be passed through with the help of a triple press of the multifunction button, which creates a more natural conversational atmosphere, even if the reproduction is quite loud.

However, better voice quality with a very clear presentation on both sides can be achieved in wired mode. Although the headset cannot be controlled via the cable, the microphone technology and the red LED for muting are still active, using battery capacity.


Characteristic of the JLab Go Work’s music mode is a treble-rich reproduction with a bright rather than dark sound image, which does not seem cold or sterile, as basic warmth is present. In modern music styles, the round, compact bass reproduction is pretty powerful and quite well defined, although the imaging does not reach down to the lowest regions.